Genie 911
When something breaks and it can't wait, Genie 911 skips the bidding process and connects you with the next available local pro. Response time depends on who's available in your area — for immediate danger, contact local emergency services first.
Project Genie mobile app on a smartphone
Request Emergency Help
How Genie 911 Is Different
Same platform, same network of professionals — just without the wait when timing is what matters most.
Most projects on Project Genie go through a private auction, where you compare bids from several service professionals before choosing one. Genie 911 is the exception: for real emergencies — a burst pipe, no heat in freezing weather, a power outage — waiting for bids to come in is not realistic. Genie 911 bypasses the auction entirely and connects you with the next available local pro who can respond.
Quick Check
A fast way to tell if it can wait or needs help right now.
If there is an immediate danger to life or property — fire, a gas leak, or a structural collapse — call 911 or your local emergency services first. Genie 911 connects you with a repair professional; it is not a substitute for emergency responders.
Four steps, built for speed.
Every emergency-flagged category on Project Genie, in one place.
Related Reading
Not sure if it can wait? These guides walk through the specific warning signs.
Skip the bidding process and get connected with an available local pro — 24/7.