Where Homeowners
and Contractors Both Win!

Unlike platforms that send your project to many vendors at once, Project Genie:

• Matches homeowners with one best-fit provider.
• Prevents vendor spam and excessive calls.
• Uses an auction model so providers compete fairly and strategically.
• Charges providers only when they win a lead.

No. That’s one of our biggest differences.
You submit your project once, and Project Genie matches you with a single vetted service provider. No spam, no pressure.

Simply:

1. Select a service category and sub-category.
2. Enter your project location (zip code).
3. Describe your project and size.
4. Upload photos (optional).
5. Submit.

That’s it—we handle the rest.

After you submit your project:

• Qualified service providers bid in a private auction.
• Once the auction ends, the best-fit provider is selected.
• You’re notified that a vetted provider has been matched and will contact you shortly.

No. Submitting a project is completely free for homeowners.

No problem. You can let us know through the app or website, and we’ll give you the option to:

• Re-enter your project into the auction pool, or.
• Close the project with no obligation.

Yes. After the job is completed (or not completed), you’ll be able to leave a review and rating based on your experience.

Only registered and vetted service providers with a valid payment method on file can participate in auctions.

• You browse eligible projects in your area.
• Each project has a countdown timer and current bid amount.
• You can bid manually or use automated bidding tools.
• When the auction ends, the highest bidder wins the lead.

We offer three options:

• Manual Bidding – Place bids yourself.
• Auto-Pilot Bidding – Set a max bid and let the system handle the rest.
• Co-Pilot Bidding – Auto-bid up to your max, then choose whether to continue manually.

You only pay if you win the auction.
Once the auction closes:

• Your card on file is charged (bid amount + fees).
• After successful payment, you receive the customer’s contact details.

If your payment fails:

• You’ll have 5 minutes to update your payment method.
• If not resolved, the project is awarded to the next highest bidder.
• Repeated failures may restrict your ability to bid in the future.

No. By participating in an auction, you agree that winning bids are final and cannot be disputed with your credit card company.

Once payment is successful, you receive:

• Customer’s full name.
• Phone number.
• Email address.
• Full project details and uploaded images.

If the homeowner decides not to move forward:

• You won’t be charged again.
• The project may be re-entered into the auction pool.
• The outcome is tracked for quality and fairness monitoring.

Yes. Vendors can track:

• Project status (scheduled, completed, no hire).
• Start and end dates.
• Final project cost.
• Reviews and ratings.

Yes. Reviews are two-way, helping build trust and accountability on both sides.