Privacy Policy

Project Genie Privacy Policy

 

Effective Date: 2/20/26 Last Updated: 2/20/26

 

These policies govern the use of the Project Genie platform, including its website,
mobile applications, and related services (collectively, the “Platform”). By accessing or
using Project Genie, you agree to the terms outlined below.

 

PRIVACY POLICY

 

1. Overview
Project Genie, Inc., (“Company,” “we,” “us,” or “our”) is committed to protecting the
privacy and security of our users, including homeowners (“Consumers”) and service
providers (“Contractors”). This Privacy Policy explains how we collect, use, disclose,
and safeguard your information when you use our Platform.

 

2. Information We Collect
2.1 Information You Provide
We may collect the following personal information when you register or use the
Platform: – Full name – Email address – Phone number – Mailing address – Zip code and
project location – Payment information (processed via third-party payment processors) –
Profile details (for Contractors) – Project descriptions, images, and related uploads

2.2 Automatically Collected Information
We may automatically collect: – Device type and operating system – IP address –
Browser type – Usage data and interaction logs – Cookies and similar tracking
technologies

 

3. How We Use Your Information
We use collected information to: – Match homeowners with qualified contractors –
Facilitate the auction bidding process – Process payments and transactions – Provide
customer support – Improve platform performance – Send notifications related to bids,
matches, and project updates – Prevent fraud, abuse, and unauthorized activity

 

4. Information Sharing and Disclosure
We do not sell personal data. We may share information only in the following cases: –
Between matched homeowners and winning contractors (contact details and project
information) – With payment processors for transaction processing – With service
providers who support platform operations – To comply with legal obligations or law
enforcement requests – In the event of a merger, acquisition, or business transfer

 

5. Data Retention
We retain personal information only as long as necessary to: – Provide services –
Maintain legal and financial records – Resolve disputes – Enforce agreements

 

6. Data Security
We implement commercially reasonable safeguards including: – Encryption of sensitive
data – Secure payment processing – Access controls and authentication protocols
However, no digital platform can guarantee absolute security.

 

7. User Rights and Choices
Users may: – Update account information – Request deletion of their account – Opt out of
marketing communications – Disable cookies via browser settings
Requests can be submitted through our support contact listed below.

 

8. Children’s Privacy
Project Genie is not intended for individuals under the age of 18. We do not knowingly
collect personal data from minors.

 

9. Third-Party Services
Our Platform may integrate with third-party services (e.g., payment gateways, analytics
tools). Their privacy practices are governed by their respective policies.

 

10. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Continued use of the Platform after
updates constitutes acceptance of the revised policy.

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